“A variety of advanced computing architectures will emerge over the next decade,” said Mr. Plummer. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. That will open up new enterprise … “As we’ve seen time and time again, being tone deaf to societal issues can rapidly and irreparably hurt a brand,” said Mr. Plummer. CIOs must look to partner with these freelancers early on to reduce the customer experience, brand and monetization risks created by third-party customer service providers. Will 2021 take us back 90 years? “A lot of CIOs have realized that culture can be an accelerator of digital transformation and that they have the means to reinforce a desired culture through their technology choices,” said Elise Olding, research vice president at Gartner. There’s also a likely wave of foreclosures coming at some point next year. “Automation is a new source of competitive advantage and disruption,” said Mr. Plummer. Trends forecast by Gartner range from IT infrastructure to C-suite dynamics and bleeding edge technology trials. button, you are agreeing to the Credit: Arthur Ogleznev / Unsplash. Gartner, Inc. today revealed its top strategic predictions for 2021 and beyond. Accessible on-site childcare can increase … Gartner predicts 14.2% of the total global enterprise IT spending market will be spent on the cloud in 2024, a 5.1% increase from 2020, the report states. Live from #GartnerSYM Distributed cloud, AI engineering, cybersecurity mesh and composable business drive some of the top trends for 2021. By continuing to use this site, or closing this box, you consent to our use of cookies. The unprecedented time also witnessed an increase in cyber-crimes and thefts, online learning, virtual offices, and so much more that would govern the technology trends 2021. Gartner predicts that by early 2021, 20% of private childcare centres will have closed permanently, leaving a shortage of qualified providers. 6. "What we have to do is be able to keep up, not just with technology, but in the way we work, our processes, and in societal issues that we face every day." Predicts 2021: Artificial Intelligence in Enterprise Applications Published: 08 December 2020 ID: G00735812 Analyst(s): Saniye Alaybeyi, Kaitlynn Sommers, Avivah … Follow news, photos and video coming from Gartner IT Symposium/Xpo on Smarter With Gartner, on Twitter using #GartnerSYM, Instagram, Facebook and LinkedIn. ©2020 Gartner, Inc. and/or its affiliates. More than 9,000 IT leaders and CIO's are in attendance at the conference. Predictions 2021: Digital Goes Mainstream As The New Normal Sets In For Healthcare. and "Continue" All rights reserved. "2020" turning into "2021" covering Careers and Employment Trends. Technologies such as artificial intelligence (AI), computer vision and speech recognition, which demand substantial computing power, will become pervasive, and general-purpose processors will be increasingly unsuitable for these digital innovations. Victimization will be the key word, carrying strikes, riots but also attacks. “Technologies are being stressed to their limits, and conventional computing is hitting a wall,” said Daryl Plummer, distinguished research vice president, and Gartner Fellow. This will significantly increase employee satisfaction, productivity and retention, particularly among women in the workforce. Michael Cooney (Network World) 22 October, 2020 13:40. share; print email Comments. We will face challenges both familiar and unforeseen—but we will also see shoots of rejuvenation as the world thaws from lockdown. As automation becomes the new imperative, customers will increasingly become the first humans to touch manufactured products and agricultural produce. Twitter; LinkedIn; Facebook; Email; Healthcare was redefined in 2020 as the industry transformed digitally at an unprecedented rate to adapt to the pandemic. IT executives rely on these conferences to gain insight into how their organizations can use IT to overcome business challenges and improve operational efficiency. A COO is an essential component for digital success, as they understand both the business and the ecosystem in which it operates. Upcoming dates and locations for Gartner IT Symposium/Xpo include: Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. Gartner Predicts Top Technology Trends 2021 The pandemic indeed has been the time when we saw innovations and technology to fight the fatal virus. Gartner sees their 2021 predictions in the from of six short stories, enticingly titled: Be Here Now; Blend, Don’t Break; Sign Me Up! Gartner, Inc. today revealed its top marketing predictions for 2021 and beyond during  Gartner Marketing Symposium/Xpo. There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner's analysts. More than 9,000 IT leaders and CIO's are in attendance at the conference. [email protected], Meghan Rimol So to help IT automation professionals plan for the coming year, we’ve gone through Gartner’s research and pulled out the predictions most relevant to the IT automation market. Physical experience companies must begin building and acquiring skills in disciplines related to creating, delivering and supporting immersive, virtual experiences. "2020" turning into "2021" covering Careers and Employment Trends. Gartner's top predictions explore the role of technology in resetting, restarting, … Through 2021, digital transformation initiatives will take large traditional enterprises, on average, twice as long and cost twice as much as anticipated. 2021 Predictions. Gartner analysts presented the top 10 strategic predictions during Gartner IT Symposium/Xpo Americas, taking place virtually through Thursday. Rather than contacting the company directly, customers will increasingly turn to freelance customer service professionals who are experts in the technology for which they are seeking assistance. Gartner forecasts everything from digital moves to DNA storage and social interactions will impact businesses in the near future. Starting now, CIOs can expect a decade of radical innovation led by nontraditional approaches to technology. Tearing Down the Walls; Employee Unrest; More Adult Supervision; Let’s begin with chapter 1… Be Here Now. This is partially because even after the pandemic rebound, many people still won't go back to the office and a new world of applications relying on the cloud is expected, Nag said. This leads to new opportunities to rethink product design, material use, plant locations and use of resources. By 2023, large organizations will increase employee retention by more than 20% through repurposing office space as onsite childcare and education facilities. Global worker demand for childcare assistance is still unmet. Privacy Policy. We're living in a world of uncertainty and Gartner's top strategic predictions for 2021 examine how technology will help with resetting, restarting, and responding to society and the enterprise. Yet site and app publishers must walk the line between enforcing policies to provide a safe environment and being accused of censorship. CMO asks the experts. The research agency is predicting that global spending on IT -- … No one got career predictions right for 2020 since we didn’t foresee the pandemic happening. DNA is inherently resilient, capable of error checking and self-repair, which makes it an ideal data storage and computing platform for a range of applications. Spending numbers also reflect this, as Gartner continues to see growth in software and IT services. The Audit Plan Hot Spots Report revealed that IT governance is displacing data governance, which was the top entry for 2020 and is in second position for 2021. By 2025, customers will be the first humans to touch more than 20% of the products and produce in the world. CIOs should see hyperautomation as a principle, not a project, as they move forward in updating their processes for the future.”. Trends forecast by Gartner range from IT infrastructure to C-suite dynamics and bleeding edge technology trials. We are a trusted advisor and an objective resource for more than 14,000 enterprises in more than 100 countries — across all major functions, in every industry and enterprise size. Investing in content moderation, enforcement and reporting services will be critical for enterprises to understand the providence of the content on their sites. CIOs and IT executives will be unable to deliver on critical digital initiatives with current computing techniques. By 2025, customers will pay a freelance customer service expert to resolve 75% of their customer service needs. We're living in a world of uncertainty and Gartner's top strategic predictions for 2021 examine how technology will help with resetting, restarting, and responding to society and the enterprise. “As more CIOs become accountable for the enterprise’s digital performance results, the trend of CIOs in highly digitalized traditional businesses reporting to the CEO will become a flood,” said Mr. Plummer. and Accessible on-site childcare can increase retention, employee engagement and productivity. "What we have to do is be able to keep up, not just with technology, but in the way we work, our processes, and in societal issues that we face every day." There are nine top strategic technology trends that businesses should plan for in 2021 as the pandemic continues, according to Gartner's analysts. “For example, an intelligent machine may not squish the grapes in the same way a human packing them might. This complimentary webinar reveals Gartner predictions on RPA offerings and the broader category of hyperautomation. Gartner predicts that end user data center infrastructure spending worldwide will increase 6% to $200 billion in 2021, after a pandemic-driven decline in 2020. Resolving service issues outside of official company channels is often more effective and creates a better customer experience. Top Stories; Latest News; Most Read; Top 5 Individuals And Their Predictions For Bitcoins In 2021 NewsDay Zimbabwe 14:06 7-Dec-20. The impact of this will be especially hard on women in the workforce. Analytics of conversations happening in the workplace will be used to not only help enterprises comply with existing laws and regulations, but also to help them predict future performance and behavior. Gartner Terms of Use This trend has been accelerated as the social effects of the pandemic have positively altered people’s attitudes towards remote and virtual engagement. 6. In any event, the year 2021 will show us the same scenario: revolts, extremist surges, tensions, xenophobia, anti-Semitism. Gartner, Inc. today revealed its top marketing predictions for 2021 and beyond during the Gartner Marketing Symposium/Xpo, taking place virtually in the Americas December 1-3. Gartner Digital Commerce Predictions 2021 Explore digital commerce predictions from Gartner to strengthen your 2021 strategy. Their findings were … "We live in a world where things are always on the change," said Plummer. SEE: Gartner's top tech predictions for 2021 (free PDF) (TechRepublic) In 2020, each IT spending segment is expected to decline. Plus, not having to choose between childcare and a job may result in more women in leadership positions over the long term. Gartner's marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and reestablishing customer relationships in line with digital's "new normal." By continuing to use this site, or closing this box, you consent to our use of cookies. Gartner Terms of Use Gartner has revealed its top predictions for IT organisations and users for 2021 and beyond, exploring the role of tech in responding to uncertainty New methods of … These are the world’s most dangerous countries for 2021 Syrian Observatory For Human Rights 18:59 5-Dec-20. getty. Katie Costello After years of decline, the chief operating officer (COO) role is rising in prominence among born-digital companies. Business measurement tactics are expanding to include a focus on opinion-based metrics, such as voice of society, equal to that of more tangible metrics like click-through rates. The predictions were revealed at the Gartner IT Symposium/Xpo 2019 in Orlando, which runs through October 24. To learn more, visit our Privacy Policy. By 2025, 75% of conversations at work will be recorded and analyzed, enabling the discovery of added organizational value or risk. As humanity’s computing needs evolve, more advanced systems will be required, capable of radical adaptation and resilience in complex and hostile environments. Gartner predicts that through 2021, there will be a 15% rise in customers seeking outside help after being frustrated by traditional support channels. Other housing market predictions for 2021. Gartner’s top predictions explore the role of technology in resetting, restarting, and responding to a world of uncertainty. Top Tech Trends For 2021: Gartner Predicts Hyperautomation, AI And More Will Dominate Business Technology Operational resiliency is key as the COVID-19 pandemic continues to change how companies will do business next year. Arielle Trzcinski, Senior Analyst. Gartner, Inc. today revealed its top marketing predictions for 2021 and beyond during the Gartner Marketing Symposium/Xpo, taking place virtually in the Americas December 1-3.. Gartner's marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and reestablishing customer relationships in line with digital's 'new normal.' Gartner IT Symposium/Xpo 2020 is the world's most important gathering for CIOs and other IT executives. Gartner: Top 10 Strategic Predictions for 2021 and Beyond Every year at its IT Symposium/Xpo conference, Gartner presents a list of what it calls strategic predictions. Predictions: 10 technology trends in marketing for 2021. “With DNA storage, digital data is encoded in the nucleotide-based pairs of a synthetic DNA strand. Such measurement will become a C-Suite imperative so that business composition can react quickly to societal change. No one got career predictions right for 2020 since we didn’t foresee the pandemic happening. We use cookies to deliver the best possible experience on our website. The “voice of society” is the shared perspective of people in a community that drives the desire to represent and shift ethical values toward a commonly acceptable outcome. Didn’t man learn from his mistakes? In most cases, such tools are keeping a digital record of those conversations. New technologies are automating an increasing number of human tasks, a trend that has been hyper-accelerated by the pandemic. Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management, Gartner predictions for RPA offerings and the broader category of hyperautomation, Opportunities and risks that impact business process and integration shifts, Balance between revenue growth, customer retention and cost optimization. Gartner, Inc. today revealed its top strategic predictions for 2021 and beyond. Expecting spend to tip AU$103 billion in 2021. From artificial intelligence (AI) and IoT to … ". “By responding to the voice of society, more product brand names or messages are going to be changed or dropped through next year than in the previous five years combined.”. Gartner conducted interviews and surveys from across its global network of client organizations to identify the top 12 risks, or ‘Audit Plan Hot Spots’, facing boards, audit committees, and executives entering 2021. By 2025, traditional computing technologies will hit a digital wall forcing the shift to new paradigms such as neuromorphic computing. Conversations at work are shifting from traditional, real-time, face-to-face communications, to taking place over cloud meeting solutions, messaging platforms and virtual assistants. Gartner’s marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and reestablishing customer relationships in line with digital’s “new normal.” Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. Privacy Policy. In the long-term, technologies such as printed electronics, DNA storage, and chemical computing will create a wider range of innovation opportunities.”. Gartner's marketing predictions explore how post-pandemic renewal strategies put marketing on the hook for redefining and reestablishing customer relationships in line with digital's "new normal." “In the short-term, such technologies could include extreme parallelism, DNN-on-a chip or neuromorphic computing. By clicking the For brand marketers and advertisers, this creates brand-safety concerns and other related challenges. Rosalyn Page (CMO) 09 December, 2020 08:02; Tweet ; Print; While 2020 might have been the year of accelerated digital transformation, marketers will have a host of other technologies on their radar in 2021. Gartner clients can read more in "Gartner’s Top Strategic Predictions for 2021 and Beyond: Resetting Everything.". To meet increased demand, large companies will begin repurposing empty facility spaces for offerings that have a societal value-add, such as childcare or educational services. This provides a longevity that traditional storage mechanisms simply do not have.”. Polk shared Gartner marketing predictions for 2021 and beyond, including three key developments. Gartner predicts Aussie tech spending to reach nearly AU$100b this year. “More information is being collected than ever before, but today’s storage technology has critical limitations on how long data can be stored and remain uncorrupted,” said Mr. Plummer. Gartner: Top 10 data and analytics 2021 industry predictions As we enter into the final months of 2020, Business Chief North America, takes a look at the top 10 data and analytics industry predictions for 2021 Gartner Predicts by 2021, CIOs Will Be as Responsible for Culture Change as Chief HR Officers Successful Digital Transformation Initiatives Must Be Accompanied by Culture Changes In an era of continuous change, a proactive and adaptive culture is a critical asset and CIOs will play a key role in establishing the right mindsets and practices. Gartner, Inc. today revealed its top marketing predictions for 2021 and beyond during the Gartner Marketing Symposium/Xpo, taking place virtually in the Americas December 1-3. ©2020 Gartner, Inc. and/or its affiliates. Gartner, Inc. today revealed its top strategic predictions for 2021 and beyond. getty. "We live in a world where things are always on the change," said Plummer. Gartner clients’ interest in robotic process automation (RPA) software and hyperautomation grew even larger with the pandemic. This forced transformation was just the beginning. Gartner forecasts everything from digital moves to DNA storage and social interactions will impact businesses in the near future. By 2024, 30% of major organizations will use a new “voice of society” metric to act on societal issues and assess the impacts to their business performance. button, you are agreeing to the By 2024, 25% of traditional large enterprise CIOs will be held accountable for digital business operational results, effectively becoming “COO by proxy.”. Through 2021, brands that create or commission content will develop industry standards for authentic content on brand- owned websites, Gartner predicts. , such tools are keeping a digital record of those conversations decade, ” said Mr. Plummer, predicts... 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Symposium/Xpo 2019 in Orlando, which runs through October 24 show us gartner 2021 predictions. Adventure films you should be excited about Film Daily 00:24 4-Dec-20 5 Individuals and their predictions for 2021 Syrian for! Numbers also reflect this, as they recognize the challenges of technology in resetting, restarting, responding... Iot to … other housing market predictions for 2021 and beyond our website beyond: resetting.! Grew even larger with the social Unrest of the pandemic happening of advanced computing architectures will emerge the! Coming at some point next year locations and use of these digital Surveillance technologies increases, considerations!: revolts, extremist surges, tensions, xenophobia, anti-Semitism digital of. In updating their processes for the future. ” and composable business drive some of the pandemic have positively people! 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Visit gartner.com positively altered people ’ s most dangerous countries for 2021 beyond! Imperative so that business composition can react quickly to societal change in more women in the.... Help decision makers fuel the future of business, visit gartner.com, 40 of... Excited about Film Daily 00:24 4-Dec-20 reporting to the forefront will be critical for enterprises to understand the providence the... And use of resources virtual engagement new enterprise … '' 2020 '' turning into `` 2021 '' Careers. Create bottlenecks and pain points for customers to a world where things are always the... 2025, 75 % of their customer service needs top marketing predictions for next year and use of.. The same scenario: revolts, extremist surges, tensions, xenophobia, anti-Semitism surveyed...